Systems Engineer

Posted 2 weeks ago
Title:                     Systems Engineer Department:      Information Technology Reports To:         Sr Director of Information Technology FLSA Status:       Exempt   Summary: The Systems Engineer will provide a direct hands-on approach to systems services delivery with a focus on total quality and customer satisfaction.  The individual will provide technical direction and guidance to senior and junior level IT Systems and Operations Services staff.   Position Responsibilities:
  • Install, configure, administer, support, and maintain the existing ESX and Windows environment including terminal servers, cluster, databases, web front end servers, file and print servers, archiving technologies.
  • Responsible for the implementation, operation, and management of a comprehensive security environment, that includes server/network center physical security and electronic data protection capabilities
  • System performance tuning and troubleshooting based on collected statistics.
  • Lead planning and development of multi-year Server strategy for Totes Isotoner Server systems.
  • Lead defining policies and procedures in the areas of Disaster Recovery, Enterprise Backups, Systems Management, Monitoring and Systems Administration/Security, Build Standards and Server Build Automation.  Lead the execution of disaster recovery preparation procedures, recovery tests and in the event of a disaster, the execution of the appropriate planned recovery procedures. Create and manage pro-active and preventative procedures on all Windows servers on a regular basis.
  • Create and maintain system design and operational documentation, run books and disaster recovery documentation.
  • Responsible for the maintenance of an accurate inventory of all Data Center equipment, configurations, processes, and procedures
  • Lead the investigation for new technologies, tools, and methodologies to improve system stability and reliability, and advance systems administration procedures across all teams.
  • Interact with outside suppliers in the delivery of centralized server based computing services, manage, and review external suppliers and vendors, review effectiveness, cost, competitiveness.
  • Understand data network protocol and packet switching technologies for network support.
  • Understand current industry data cabling technologies, including fiber optic and copper cabling, media termination and cable management techniques.
  • Write scripts to support automation of daily tasks, comprehensive understanding of WMI.
  • Provide 3rd level support for Service desk calls.
  • Participation in some nights and weekend work as needed.
  • Strong support for and management of Change Control process in-place, logging server environment change activities, including accountability for following change scheduling, change approval and implementation back out plan
  • Strong support for daily SCRUM meetings, Agile development life cycle process for developers
  • Lifesize Audio Video conferencing support
  • Avaya phone system support
      Qualifications:
  • College degree required.  Computer Science and/or Business Administration bachelor degree and at least 5 year of Experience in System design and operations
  • 5 or more years of systems administration and support of 50-plus Windows Server environments and 3 or more years of experience designing and administering large scale highly available VMware ESX multi-node clusters.
  • Demonstrated understanding of TCP/IP networking, DNS, DHCP, WINS.
  • Strong technical knowledge and understanding of monitoring Active Directory, VmWare, Exchange, ERP&CRM, patches/updates utilizing HP tools.
  • Strong technical knowledge and understanding of maintaining Active Directory – domain controllers, dhcp, dns, gpo, sites and services
  • Strong technical knowledge and understanding of Microsoft BackOffice suite of software (Windows Server) administrating and troubleshooting skills.
  • Strong technical knowledge and understanding of the Microsoft Office tools family, including Microsoft Office 365 mail management, licensing, configuration troubleshooting.
  • Knowledge of relational database concepts and implementation
  • Sharepoint, Simplivity, Solarwinds patch manager, Zenoss monitoring, Panzura file system, Amazon Web Services (AWS) S3 storage, IBM iSeries hardware technologies knowledge is a plus.
  Physical Requirements:
  • May be required to sit at a workstation for at least 8 hours per day
  • Low physical effort required to sit, stand, bend, stoop, lift, reach, and walk when working in an office environment
  • Fine manipulation when using the computer keyboard
  • Maximum unassisted lift = 35 lbs. Average lift less than 10 lbs.
  • Near and far vision and color discrimination necessary
  • Ability to communicate verbally both in person and on the telephone
  • Ability to travel domestically and internationally to visit customers, offices, and factories
  totes»Isotoner is an equal opportunity employer.  

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